Exact shipping and taxes are calculated at checkout.
Cooling-off Period: A period of 14 calendar days during which the consumer can cancel the purchase without stating a reason.
Consumer: An individual acting outside the scope of business or professional activities.
Day: A calendar day.
Distance Contract: A purchase agreement made via online communication or other remote methods.
Durable Medium: Any tool or format that enables a consumer to store and reproduce information unchanged, such as email.
Entrepreneur: Evalanto, the brand offering cosmetic and wellness patches online.
Right of Withdrawal: The consumer’s right to revoke the agreement within the 14-day cooling-off period.
Remote Communication Tools: Online platforms (e.g., websites, emails) used to conclude a contract without physical presence.
These Terms & Conditions apply to all offers, purchases, and agreements made through the Evalanto website.
By placing an order, the consumer agrees to these terms. A digital copy will be provided before checkout and can be saved for future reference.
If discrepancies arise between these Terms and any other communication, the most favorable interpretation for the consumer shall apply.
Every offer made by Evalanto:
Clearly presents product descriptions, pricing, and applicable terms.
Includes visuals that are illustrative only and may differ slightly from actual products.
Discloses total costs, including applicable taxes and shipping charges.
Confirms the availability of the right of withdrawal.
Offers are subject to availability. Evalanto reserves the right to update pricing or discontinue items prior to order confirmation.
A purchase contract is formed once the consumer completes the checkout process and payment is successfully received.
Evalanto will:
Confirm the order electronically.
Ensure secure transmission of personal and payment data.
Reserve the right to cancel or adjust orders in cases of pricing errors, fraudulent activity, or stock limitations.
Consumers may cancel their purchase within 14 days of receiving the product.
To qualify:
Items must be returned unused, unopened, and in original packaging.
A cancellation request must be submitted in writing or by email.
Returns must be shipped back within 14 days of notification.
Refunds will be issued within 14 days of receiving the returned item or valid proof of return.
Return shipping costs are the responsibility of the consumer unless the item is defective or incorrect.
Refunds will be processed using the original payment method.
Evalanto reserves the right to deduct costs for damaged or used products.
Prices are clearly stated in [Insert Currency] and include applicable VAT unless otherwise noted.
While we strive for accuracy, Evalanto may correct pricing or typographical errors before confirming an order.
Buyers outside the local region are responsible for any customs duties or import taxes.
Evalanto guarantees that products:
Match the descriptions provided on the website.
Meet applicable cosmetic safety standards.
Are suitable for the intended skincare or wellness use.
Warranty coverage excludes:
Damage due to misuse, unauthorized alterations, or improper storage.
Reactions caused by individual skin sensitivities.
Issues reported beyond 14 days after delivery.
Always perform a patch test before use.
Orders are typically shipped within 1–3 business days after confirmation.
Delivery timelines vary by region, generally within 3–15 business days.
Delays will be communicated promptly.
If delivery exceeds 30 days, the consumer has the right to cancel the order for a full refund.
In cases of out-of-stock items, Evalanto may offer a substitute. The consumer has the right to refuse the replacement.
For any subscription or bundled delivery plans:
Open-ended subscriptions may be canceled with 30 days' notice.
Fixed-duration subscriptions will not auto-renew unless explicitly stated.
Contracts longer than 12 months can be canceled after the first year without penalty.
All payments must be completed at checkout unless agreed otherwise.
Accepted payment methods include [Credit Card, PayPal, Stripe, etc. – Insert options].
Billing discrepancies must be reported within 7 days.
Evalanto reserves the right to suspend fulfillment in cases of suspected fraud or payment failure.
If a product or service does not meet expectations:
Complaints should be submitted within 7 days of identifying the issue.
Evalanto responds to all valid complaints within 14 days.
If justified, we will repair, replace, or refund the product at no additional cost.
Evalanto strives to resolve concerns quickly and professionally. If a resolution cannot be reached, disputes may be submitted to a qualified arbitration or mediation body, depending on the consumer's jurisdiction.
Evalanto is not responsible for delays or failures in performance due to events beyond our control, including but not limited to:
Natural disasters
Public health emergencies
Transportation disruptions
Internet or power outages
Civil unrest or labor strikes
In such cases, contractual obligations will be suspended for the duration of the disruption.
Where consumer protection laws apply, those laws shall take precedence over conflicting clauses in this document.
Evalanto reserves the right to update these Terms & Conditions as needed.
The latest version will always be available on our website. Continued use of our services or purchasing from Evalanto implies acceptance of the updated terms.
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